Based on the understanding of industry applications and the analysis of the latest technology trends, QLOCOM provides customers with high-quality professional solutions and network planning, in order to help customers successfully achieve the business objectives required by the project.

After the project is successfully implemented, QLOCOM will provide you with high-quality technical support to ensure the stable and efficient operation of your equipment in the process of use.

Our technical support team consists of a group of experienced, professional engineers, with solid technical skills and a wealth of experience in problem-solving, to provide you

with a full range of rapid-response technical support.

Our technical support services include but are not limited to the following content industry cooperation:

1. Remote support: Through remote assistance tools, our technical support team can connect with you remotely anytime and anywhere to quickly locate and solve problems, reduce your waiting time, and improve the efficiency ofproblem-solving.

2. Technical guidance: Our engineers will analyze and answer your specific questions in detail, and provide professional technical guidance so that you can quickly understand and solve the problem.

3. Troubleshooting: If you encounter equipment failures or abnormalities, our technical support team will help you troubleshoot and analyze, and put forward reasonable solutions to ensure that your equipment is as soon as possibleto return to normal use.

4. Software Upgrade: We will regularly provide the latest software versions and upgrade packages, and guide you on how to upgrade your equipment to ensure that your equipment is always equipped with the latest features and fixed vulnerabilities.

5. Development and planning: We will work with you to develop a WiFi device planning and deployment plan that suits your business needs and network environment to ensure that the network coverage and performance meet your needs.

6. Performance Optimisation: If your WiFi network has performance problems or insufficient coverage, our technical support team can conduct a detailed analysis of the network and provide optimization recommendations and measuresto improve the speed and stability of the network.

Please feel free to contact us if you have any questions or need technical support. We look forward to providing you with the best technical support services!